How to Hail Taxis in Chicago - 2024

Chicago is a vibrant city with various transportation options, including traditional taxis, ride-hailing apps, bike shares, and even boat taxis. Renting a taxi is generally straightforward, but tourists can sometimes fall victim to overcharging. Here’s a local’s guide on how to rent taxis in Chicago without getting the “tourist fee,” along with tips on what to watch out for.

Step 1: Understanding Taxi Services in Chicago

Official Taxi Companies

In Chicago, the main taxi companies include:

• Yellow Cab Chicago
• Checker Taxi
• American United Cab
• Flash Cab

These companies are regulated by the City of Chicago, ensuring they follow set fare guidelines.

Ride-Hailing Apps

Using ride-hailing apps like Uber and Lyft can also be a safe and often more transparent alternative to traditional taxis.

Boat Taxis

Chicago also offers boat taxi services along the Chicago River and Lake Michigan. Companies like Chicago Water Taxi and Shoreline Water Taxi provide scenic and convenient travel options between popular destinations such as Navy Pier, Museum Campus, and Willis Tower.

Step 2: How to Hail a Taxi

Hailing on the Street

• Look for the Light: If the taxi’s rooftop light is on, it’s available for hire.
• Raise Your Hand: Stand on the curb and raise your hand to signal the driver.
• Busy Areas: High-traffic areas like downtown, near hotels, and tourist spots like Navy Pier are the best places to find a cab.

Taxi Stands

• Location: Taxi stands are often found near major hotels, train stations, and popular tourist spots.
• Wait in Line: If there’s a line, wait your turn. This is often more reliable and fair than hailing a cab on the street.

Step 3: Avoiding Overcharging

Know the Fare Structure

• Base Fare: As of 2023, the base fare for Chicago taxis is $3.25.
• Per Mile: The fare is $2.25 per mile.
• Additional Charges: There may be extra charges for additional passengers, luggage, airport trips, and time spent waiting in traffic.

Use Technology

• Taxi Fare Finder: Use apps like TaxiFareFinder or similar services to estimate your fare before you get in the cab.
• Google Maps: Check the estimated distance and time of your trip using Google Maps to compare with the taxi meter.

Ask for an Estimate

• Before You Get In: Ask the driver for an estimated fare to your destination.
• Monitor the Meter: Ensure the driver starts the meter as soon as the ride begins.

Choose the Right Route

• Suggest a Route: If you know a faster or preferred route, suggest it to the driver.
• Avoid Scenic Routes: Some drivers might take longer routes under the guise of showing you the city, which can increase the fare.

Step 4: Identifying Red Flags

Suspicious Behavior

• Non-Operational Meter: If the driver claims the meter is broken, do not take the ride. It’s a common tactic for overcharging.
• Flat Rates: Be wary of drivers offering flat rates unless it’s for a standard service like airport rides.

Reporting Issues

• Keep Receipts: Always ask for a receipt. It has the cab number, driver’s license number, and fare breakdown.
• Report Overcharging: You can report any overcharging or misconduct to the City of Chicago’s Department of Business Affairs and Consumer Protection (BACP).

Step 5: Tips for Safe Taxi Rides

Payment

• Credit Cards: All Chicago taxis are required to accept credit cards. If a driver insists on cash only, this might be a red flag.
• Tipping: A standard tip is 15-20% of the fare. Calculate it yourself to avoid discrepancies.

Safety

• Check the ID: The driver’s ID and the taxi’s medallion should be displayed prominently. Make sure these are visible.
• Ride with a Friend: If possible, share the ride with a friend, especially late at night.

Alternative Transportation Options

Ride-Hailing Apps

• Uber and Lyft: These apps offer fare estimates upfront, providing transparency and often lower costs compared to traditional taxis.

Public Transit

• CTA: Chicago Transit Authority buses and trains are reliable and cover most parts of the city. It’s a cost-effective alternative to taxis.

Divvy Bikes

• Bike Share Program: For short trips, consider using Divvy bikes. They are widely available and can be a fun way to explore the city.

Boat Taxis

• Chicago Water Taxi: Provides convenient and scenic routes along the Chicago River, stopping at key locations like Michigan Avenue, Chinatown, and the Willis Tower.
• Shoreline Water Taxi: Offers seasonal services connecting popular attractions like Navy Pier, the Museum Campus, and the Chicago Riverwalk.

By following these tips and staying aware, you can enjoy safe and fair taxi rides in Chicago without the worry of being overcharged. Enjoy your time in the Windy City!